When nutraspire originally launched, people would wait weeks for their order, contact the company on social media and be blocked. Jonah Lupton, the founder and person who ran the twitter page, insisted there were delivery errors, backorders, shipping problems- every excuse in the book.
I don't know any one who got their order or were refunded. The only way to recover your funds was a card dispute or dispute in Paypal, he would not refund no matter that your order was placed 5 months ago, had no tracking number and never likely to be delivered.
A Google search turns up other such testimony about the man, so be warned. Serial scammer.